Exchange & Returns

After the customer has his / her product has received , the client has the power to dissolve the agreement with InternationalSIM within fourteen (14 ) days after receipt of the product . The Customer is not obliged to give a reason .


Exception to return law :

- How to upgrade cards : Since this is a voucher with a code with which the credit can be upgraded , it is not possible to return them .
- After your request for activation : From the moment of entry, the beam will be loaded and running on your SIM card . The dates specified by you & nbsp; here no effect on and unfortunately it is also not possible to adjust the start date in all cases.


Returns < span> to a fixed return address InternationalSIM . This should be done in the original, sealed and undamaged packaging. Opened packages are not reversed. A return request must always be requested through [email protected].


InternationalSIM reserves the right to refuse returned products , where it is suspected that the product has been opened, used or damaged by the Customer's debt .


InternationalSIM will repay the purchase price to the customer upon receipt of the returned product . The purchase price , plus shipping, will be transferred to the bank account used for payment of the order.


If a product is returned that has been damaged in the opinion of InternationalSIM attributable to an act or omission of the Customer or otherwise at risk of the Customer, InternationalSIM will inform the customer in writing (via letter or e- mail) notify